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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Dotson

April 11, 2026

5  out of  5
rating by Ashley Dotson
"Today I received a letter in the mail and felt kinda confused. Call the office and Siena answer and immediately knew what I was talking about. She explained it all to me and save me hundreds of dollars. I was very pleased with thw service I got today."
We responded:
"Thank you so much for the 5-stars, Ashley! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Rizer Burnz

April 11, 2026

5  out of  5
rating by Rizer Burnz
"Five Star Service!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Melissa Snively’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Ismael Rivera

April 9, 2026

5  out of  5
rating by Ismael Rivera
"Tony did a great job helping me with all the questions I had and was very grateful to talk to him. You need more people like him."
We responded:
"Ismael, Thank you so much for your kind words! We’re thrilled to hear that Tony was able to assist you so well and make your experience a positive one. We truly appreciate your feedback and will be sure to pass your compliments along to him. It’s our goal to provide excellent service, and comments like yours motivate us to keep it up!"
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Jenny Castro

April 9, 2026

5  out of  5
rating by Jenny Castro
"Tony de state farm, es una agente de seguros muy amable, cortez y profesional, me ayudó bastante al momento de agregar a mi hijo en la poliza, buscandome la mejor opcion y el mejor precio , respondió a todas mis preguntas con minuciosidad y detalle."
We responded:
"Thank you so much for sharing your experience, Linda! We're delighted to hear that Tony provided you with professional, knowledgeable, and courteous service while reviewing your auto policy. It's great to know he took the time to thoroughly address your questions. We truly appreciate your feedback and look forward to assisting you whenever you need us!"
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Linda Power

April 8, 2026

5  out of  5
rating by Linda Power
"Today I called my State Farm office in Lithia, FL, to get clarification on my auto policy. Tony listened to my request and then thoroughly reviewed my policy and answered the questions that I had. I appreciate his professionalism and help in explaining his responses. Tony was knowledgeable and courteous."
We responded:
"Thank you so much for sharing your experience, Linda! We're delighted to hear that Tony provided you with professional, knowledgeable, and courteous service while reviewing your auto policy. It's great to know he took the time to thoroughly address your questions. We truly appreciate your feedback and look forward to assisting you whenever you need us!"
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Thomas Flagg

April 8, 2026

5  out of  5
rating by Thomas Flagg
"Sienna was great to deal with. She is very knowledgeable and pleasant"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sienna provided you with knowledgeable and pleasant service. If you ever have any questions or need assistance in the future regarding your life, auto, or home needs, please don't hesitate to reach out. We're here to help!"
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Linda Flagg

April 7, 2026

5  out of  5
rating by Linda Flagg
"Sienna was great walking us through different life insurance policies. She was very pleasant and knowledgeable. I did not feel she was pushy at all. When we ended our phone call I felt like we’d made a new friend."
We responded:
"Linda, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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andd1016

April 7, 2026

5  out of  5
rating by andd1016
"Outstanding!! The team was helpful and kind and we couldn't be more appreciative of their time. A+++ Customer service!"
We responded:
"Thank you so much for the 5-star rating, andd1016! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Scott Link

April 7, 2026

5  out of  5
rating by Scott Link
"Thank you Barbara Hellman and the entire Melissa Snively team for your continued customer service and assistance! Glad to have been working with you all for over 20 years!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Melissa Snively’s Team. "
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Jodi McLoud

April 6, 2026

5  out of  5
rating by Jodi McLoud
"Randi was awesome! Pricing was good! I'm thrilled!"
We responded:
"JM, Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with the pricing and that Randi provided awesome service. It means a lot to us to know we could help you with your vehicle insurance. If you ever need anything else, don’t hesitate to reach out. Drive safe and take care!"
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Cathy Macauley

April 5, 2026

5  out of  5
rating by Cathy Macauley
"I had a few questions about different insurances & when I called Shelby was very polite and informative. She helped me out with inquiries and encouraged me to come back if i needed anything else."
We responded:
"Thank you so much for your kind words, Cathy! We’re glad Shelby was able to assist you with your questions and provide helpful information. We look forward to helping you again whenever you need us. Thanks for choosing our agency!"
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Emily Kelly

April 4, 2026

5  out of  5
rating by Emily Kelly
"Shelby was super helpful and friendly answering my questions!"
We responded:
"Thank you for taking the time to leave such a great review, Emily. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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CFDA Boosters

April 3, 2026

5  out of  5
rating by CFDA Boosters
"We are so grateful for the incredible support from Melissa Snively State Farm! The Snively team has been amazing sponsors for our studio, always showing up for our dancers and supporting our programs in such meaningful ways. It truly makes a difference to have a local business that invests in the community like they do. And we have to give a special shoutout to our favorite agent, Angela Concilio! Angela is always friendly, helpful, and a pleasure to work with. She goes above and beyond, and we absolutely love working with her. Highly recommend this team—not just for their services, but for the way they support and uplift the community!"
We responded:
"Thank you so much for your wonderful review and kind words! We’re truly honored to support the CFDA Boosters and your incredible studio. It’s a privilege to be part of such a vibrant community and to support your dancers and programs. A special thank you for recognizing Angela — she truly cares about our clients and community, and we’re so glad to hear she has made such a positive impact. We look forward to continuing our partnership and supporting you in any way we can. Thanks again for your recommendation and for being such an important part of our community!"
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Christa John

April 3, 2026

5  out of  5
rating by Christa John
"Shelby was fantastic at answering my questions, was able to get my documents to me so fast! Appreciate her!!"
We responded:
" Thank you so much, Christa, for your kind words! We’re thrilled to hear that Shelby was able to assist you quickly and effectively. We truly appreciate your feedback and are here anytime you need support. Thanks again for choosing us!"
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Lala

April 3, 2026

5  out of  5
rating by Lala
"Shelby answered the phone quickly! She was very helpful and had a warm welcoming tone. This is the type of customer service that makes me want to continue being a customer!"
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear that Shelby provided you with helpful and welcoming service. It means a lot to us to know that our team’s dedication encourages you to continue being a valued customer. We’re here for you anytime you need us!"
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Maggie Goldenberg

April 3, 2026

5  out of  5
rating by Maggie Goldenberg
"We love working with this State Farm office, especially with Angela! She is always prompt, helpful, and quick to respond to our questions. We have been working with her for a long time, and feel safe that she always has our best interest in mind. We recently purchased a new car and she was quick to offer guidance to make sure the transition was seamless and everything was covered. We are so thankful for all she does. Thank you very much!!"
We responded:
"Thank you so much for your kind words and continued trust in our team! We’re thrilled to hear that Angela has been so helpful and responsive throughout your time with us. It’s wonderful to know she made your recent car purchase and coverage transition smooth and worry-free. We truly appreciate your loyalty and look forward to supporting you for many years to come! "
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Sierra Concilio

April 3, 2026

5  out of  5
rating by Sierra Concilio
"Go here all the time. Angela helped me and was super efficient and thorough. She was very nice and patient when explaining my policy. Love this place!!"
We responded:
"Thank you so much for your wonderful feedback, Sierra! We’re glad to hear that Angela was able to provide you with efficient, thorough, and patient service. We truly appreciate your loyalty and look forward to continuing to assist you with your life insurance needs. Thanks again for choosing us!"
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Edward Concilio

April 3, 2026

5  out of  5
rating by Edward Concilio
"Great service and professionalism"
We responded:
"Edward, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Melissa Snively’s Team! We are always here to help with any life, auto, home, or health insurance needs. "
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Gladys Gonzalez

April 1, 2026

5  out of  5
rating by Gladys Gonzalez
"El agente que me ayudó, llamado Tony, fue excelente"
We responded:
"Thank you for taking the time to leave such a great review, Gladys. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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jay jacobs

March 30, 2026

5  out of  5
rating by jay jacobs
"Very professional friendly service"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jerry Bulaclac

March 27, 2026

5  out of  5
rating by Jerry Bulaclac
"Angela Concilio at State Farm (Melissa Snively’s office in Lithia, FL) was very helpful with getting us squared away in some recent changes we made to our homeowners and auto insurance policies all via telephone. She explained everything State Farm would need and how these changes would impact our policies and the financial impact. Angela was very insightful and a pleasure to work with. I highly recommend Melissa Snively’s State Farm office in Lithia, Florida for your insurance needs."
We responded:
"Thank you so much for your kind words and thoughtful review! We're delighted to hear that Angela Concilio was able to assist you effectively and make the process smooth and clear. At Melissa Snively’s State Farm office in Lithia, FL, we strive to provide excellent service and ensure our clients fully understand their insurance options and any changes. Your recommendation means a lot to us, and we look forward to continuing to support your property and vehicle insurance needs. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out!"
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Tyler Carter

March 27, 2026

5  out of  5
rating by Tyler Carter
"Siena was very informative and helpful. She made switching auto insurance providers quick and easy. I even got a great deal on a life policy. Thank you Siena, & Melissa Snively State Farm!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Siena made your switch to a new auto insurance provider quick and easy, and that you found a great life insurance policy with us. At Melissa Snively State Farm, we’re committed to providing helpful and informative service to meet all your insurance needs. We appreciate your trust and look forward to assisting you with your life and disability insurance in the future!"
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Barbara Murphy

March 26, 2026

5  out of  5
rating by Barbara Murphy
"Angela is an asset to your company. She not only answered all my questions, she went out of her way to help me with renewing my home insurance policy. Over the years I've interacted with many individuals from many companies. I can tell you from experience, she's exceptional."
We responded:
"Thank you so much for your kind words! We’re proud to have Angela as part of our team, and we’re glad to hear she provided exceptional service and went above and beyond to assist you with your home insurance renewal. At Melissa Snively State Farm, we strive to deliver outstanding support and make every experience a positive one. We truly appreciate your trust and look forward to serving your property insurance needs for years to come!"
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Jeff Mignogna

March 26, 2026

5  out of  5
rating by Jeff Mignogna
"The agents are super friendly, knowledgeable and always happy to provide a quote. The complementary notary service is also amazing!"
We responded:
"Thank you for the amazing review, Jeff! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Beverley Moriarty

March 26, 2026

5  out of  5
rating by Beverley Moriarty
"Cut my auto insurance in half"
We responded:
"Thank you for the amazing review, Beverley! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."