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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Davis

April 24, 2025

5  out of  5
rating by Matthew Davis
"Great experience working with Sienna Hersh. She took her time explaining everything and advising me of all my options so I could make an informed decision. Highly recommend!"
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Ferrando Macchetta

April 24, 2025

5  out of  5
rating by Ferrando Macchetta
"Erika, Isabella, and Barbara were exceptionally helpful and patient as they notorized and witnessed our house selling documents...at LUNCH TIME!! Thank you ladies!!"
We responded:
"Thank you, Ferrando, for sharing your experience with us! We're glad to hear that Erika, Isabella, and Barbara could assist you with your documents, even during their lunch break. We appreciate your kind words and your trust in our team. "
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David Prince

April 23, 2025

5  out of  5
rating by David Prince
"Randy took great care of us when I needed to transfer my in-laws policies to Florida. Quick and professional."
We responded:
"David, we appreciate your feedback and are thrilled to know you had a great experience! We look forward to continuing to serve your insurance needs!"
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Rosemary Hernandez

April 23, 2025

5  out of  5
rating by Rosemary Hernandez
"Randi The State Farm agent that helped me was awesome. She explained everything to me. At first we did have a little issue. But it got fixed she went out of her way to fix it.I wish they are more like her"
We responded:
"Thank you, Rosemary, for sharing your experience with Randi! We are delighted to hear that she successfully resolved the issue and delivered outstanding service. Your feedback is invaluable, and we will be sure to convey your kind words to her."
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Dalia Keyes

April 23, 2025

5  out of  5
rating by Dalia Keyes
"I recently met with Siena and she was very helpful and able to save me money by bundling my auto and home owners. I would highly recommend her and Melissa Snively State Farm Agent for your auto and home owner needs"
We responded:
"Thank you so much for choosing us, Dalia! We’re truly excited to help protect what matters most to you, both today and in the future. We can’t wait to serve you for many years to come!"
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Morgan Adams

April 23, 2025

5  out of  5
rating by Morgan Adams
"Isabella Hellman and Erica were so welcoming as soon as I walked in the door!!! They made me feel so good!!!"
We responded:
"Morgan, thank you for taking the time to leave such a great review! We’re lucky to have customers like you and are always here whenever you need us!"
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Don Goodson

April 18, 2025

5  out of  5
rating by Don Goodson
"I had a great experience working with Siena Hersh. She was able to get me the coverage for my new equipment and at the same time tried to see if they could cover my car. Very professional and would recommend her to others that might be in the market for new insurance."
We responded:
"We appreciate you, Don! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family! "
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Wendy Ortiz

April 17, 2025

5  out of  5
rating by Wendy Ortiz
"Randi Wilson was very helpful, professional and prompt in her responses. It’s a pleasure to work with her."
We responded:
"You’re the best, Wendy! We love helping amazing clients like you, and we truly appreciate you sharing your experience with us. "
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James Plante

April 16, 2025

5  out of  5
rating by James Plante
"I have been a customer of State Farm for over 35 years, I know there may be cheaper insurance out there, but i believe in the slogan "Like a good neighbor" in the handful of times i needed to call on them, they always have delivered quick, professional responses that satified my needs. the most recent team member I had interacted with was Jennifer Teems, it was in reference to my 90 year old mother Inlaws homeowners policy. My inquiry was in regards to lowing her insurance premium, within two days, she got back to me with a few options that met her needs and saved her over $1000 per year. I really appreciate Jennifer listening and understanding my needs and than taking the time and effort to come up with a viable solution that once again met my needs. Thanks Jennifer and Thank you State farm for being a good neighbor."
We responded:
"Thank you so much, James! We really appreciate your kind words and your loyalty as a State Farm insurance customer for over 35 years. It’s wonderful to hear that Jennifer was able to help you and your mother-in-law with your insurance needs so effectively. Your trust means the world to us, and we can’t wait to keep serving you in the future!"
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Joe

April 11, 2025

5  out of  5
rating by Joe
"An absolutely wonderful experience working with Melissa and her team. I specifically worked with Liliana and she was such a delight to deal with. She was so professional, responsive, kind, and understanding of my needs. The whole process in obtaining insurance was stress free, transparent, and saved me money! A huge thank you for a terrific experience and job well done. I will certainly be recommending your office to anyone I can."
We responded:
"Thank you so much, Joe! We really appreciate your kind words and love hearing about your experience with us! It’s fantastic to know that Liliana and the team made everything smooth and enjoyable for you. Your recommendation truly means the world to us, and remember, we’re always here for you whenever you need assistance!"
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Christopher Bahl

April 9, 2025

5  out of  5
rating by Christopher Bahl
"Friendly and honest service for quotes. Siena patiently walks you through the whole process and explains everything. She also offers features that you may or may not know of to get a full competitive quote."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Siena. Our team takes pride in providing friendly and honest service, and it's great to know that Siena was able to guide you through the process and explain everything clearly. We always strive to offer comprehensive and competitive quotes to meet our customers' insurance needs. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!"
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William Wolf

March 26, 2025

5  out of  5
rating by William Wolf
"They called offered an auto insurance rate that was better than their competitors helped bring my premium down and their customer service was on point. Everything was explained in detail."
We responded:
"William, Thank you for your kind words! We're glad we could offer you a competitive rate on your auto insurance and help reduce your premium. It's great to hear our customer service team provided detailed explanations and met your expectations. If you need anything else, we're here to help!"
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Maria Rodriguez

March 25, 2025

5  out of  5
rating by Maria Rodriguez
"Liliana was great and knowledgeable. I appreciate all of her insights. I definitely recommend to consult with this agent."
We responded:
"Thank you for your kind words! We’re thrilled to hear that Liliana provided you with great insights and a knowledgeable experience. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Amy McLane

March 25, 2025

5  out of  5
rating by Amy McLane
"Not only do I have my auto insurance with Melissa Snively, they are my reliable source for notaries. They always go above and beyond. Highly recommend! Thank you for providing your notary services free of charge to our community, even non customers!"
We responded:
"Thank you for continuing to support your local State Farm agency! We are happy to give back to our community by providing notary service."
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mariana del valle Rios

March 25, 2025

5  out of  5
rating by mariana del valle Rios
"Excelente esta agencia de seguros en especial la agente liliana ya tengo 4 años con ella y tiene una capacidad para solucionar problemas es muy profesional y muy eficiente cuando tuve un accidente de perdida total todo se gestiono muy rápido de forma sencilla gracias a ella a todos mis amigos y familiares siempre se la he recomendado por que te sientes que estas acompañado en cualquier proceso que necesites con statefarm"
We responded:
" ¡Qué maravilloso testimonio sobre tu experiencia con la agente Liliana y la agencia de seguros! Se nota que ella realmente se preocupa por sus clientes y hace todo lo posible para ayudarlos en momentos difíciles. Es genial saber que te sientes acompañado y respaldado en cualquier proceso con State Farm. Gracias por compartir tu experiencia, seguro que será de gran ayuda para otros que estén buscando una buena agente de seguros."
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Debbie Morrell

March 22, 2025

5  out of  5
rating by Debbie Morrell
"Jennifer thanks for all your help!😊 You were so patient with me with all my questions and concerns. You listened to me about my current needs and offered me great advice. Thank you so much🥰"
We responded:
"Thank you so much, Debbie, for your lovely words! We're absolutely thrilled to hear that Jennifer was there to help you with such patience and effectiveness. Your happiness means the world to us, and we truly appreciate you sharing your experience!"
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Mohammad Danish

March 20, 2025

5  out of  5
rating by Mohammad Danish
"Siena hersh was awesome. Very Efficient and professional took care of my needs and was able to help me with everything I needed. Will recommend my friends and family to her."
We responded:
"Thank you, Mohammad, for your thoughtful review! Our team is dedicated to providing personalized service and peace of mind, and we’re so glad to hear we met your expectations. We appreciate your trust and look forward to serving you for years to come! "
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Shimon

March 19, 2025

5  out of  5
rating by Shimon
"Have been working with Siena and she is amazing!!"
We responded:
"Hi Shimon, thank you for your wonderful review! We're delighted that you had a great experience with Siena. Your feedback will surely brighten her day. If you need anything else, feel free to reach out. We look forward to serving your insurance needs. "
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Tony Tonski

March 18, 2025

5  out of  5
rating by Tony Tonski
"Unexpected phone call from Melissa Snively State Farm Agent office. Randi was able to reduced my auto policy premium and also saved me some money on home insurance by bundling my coverage. I truly appreciate the pro active phone call to discuss options. Great job to Melissa Snively and her team. Big shout out to Randi and Angela for their professionalism during this process and very quick quotes and process. Highly recommend this agent!"
We responded:
"Thank you, Tony, for your wonderful review and for recognizing the proactive efforts of our team. We're delighted to hear about your positive experience with Randi and Angela. Your recommendation truly means a lot to us. We're always here to assist you whenever you need help."
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Chuck H.

March 17, 2025

5  out of  5
rating by Chuck H.
"I've had State Farm for many years. You get pretty good discounts for longevity. I am getting great service from Melissa Snively's agency. In particular, Angela has been super helpful. Everyone there is friendly. I've worked with multiple people, and they have all been great. I highly recommend them."
We responded:
"Chuck, your trust and support mean everything to us! We love what we do, and we’re so glad we could help make your insurance experience a great one! "
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Reagan Swallow

March 14, 2025

5  out of  5
rating by Reagan Swallow
"Very easy and fast! Great communication."
We responded:
"Thank you for your review, Reagan! We are so glad our State Farm Insurance Agency was able to help you! "
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Ricardo Angelotti

March 13, 2025

5  out of  5
rating by Ricardo Angelotti
"Buena experiencia Liliana muy profesional"
We responded:
"Gracias, Ricardo, por compartir tu experiencia positiva con Liliana. Nos alegra saber que estás satisfecho con nuestro servicio en Melissa Snively - State Farm Insurance Agent. ¡Esperamos seguir atendiéndote bien!"
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Rafael Fernandez

March 13, 2025

5  out of  5
rating by Rafael Fernandez
"Excellent customer service friendly and the staff is very helpful"
We responded:
"Thanks for choosing us, Rafael! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Thomas Ortiz

March 11, 2025

5  out of  5
rating by Thomas Ortiz
"I started a new job a little bit ago and some of my finaces got hit, one of them being my car insurance with State Farm. Unfortunately, my car insurance was dropped due to not paying. Thankfully, the employees over at the office got me back on and were very helpful, especially Randi Wilson! She helped my re-instate my auto insurance and even helped me on the instructions to reinstate my driving privalges to the FLHSVM. Thank you so much for the help, Randi!"
We responded:
"Thank you, Thomas, for your kind words and for sharing your experience with us. We're thrilled to hear that Randi was able to assist you effectively. Your satisfaction is our priority, and we appreciate your trust!"
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Marie Oneill

March 11, 2025

5  out of  5
rating by Marie Oneill
"Stopped in for a quick notary, always pleasant and friendly."
We responded:
"Thanks for choosing us, Marie! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "