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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Anderson

September 15, 2026

5  out of  5
rating by Matthew Anderson
"Smooth transition from one insurance firm to another...Siena Hersh, Simply Awesome. Thank you."
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Jeffrey Shreck

September 14, 2026

5  out of  5
rating by Jeffrey Shreck
"Annette is our new and best agent.
We were moved to Melissa's office and couldn't be happier.
We've bin with State Farm for over 50 years and the Great experiences and customer service keeps rolling on.
Great Job 👍🏻"
We responded:
"Jeffrey, thank you for taking the time to leave such a great review - we’re so grateful for your feedback and your steadfast loyalty! We're thrilled Annette left such a lasting impression on you! We are always happy to help. "
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Hristo Ivanov

September 13, 2026

5  out of  5
rating by Hristo Ivanov
"Love the place. I’ve had a really great experience with this location. Liliana is professional, friendly, and always willing to help. She made the entire process simple and stress-free, answered all my questions clearly, and provided excellent customer service. I truly appreciate her responsiveness and attention to detail. Thank you, Liliana!"
We responded:
"Thanks so much for the fantastic rating, Hristo! We’re so glad you had a great experience with Liliana! Don’t hesitate to reach out anytime—we’re here for all of your life, property, and auto insurance needs!"
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Maria Ulan

September 13, 2026

5  out of  5
rating by Maria Ulan
"Massive Thank You to you Tony, for helping and sharing your time to us. I appreciate you so much for being so nice, very intelligent , and a good listener. I highly recommend Tony for being the best employee of your company. Thank you."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Margie Perry

September 11, 2026

5  out of  5
rating by Margie Perry
"Annette was very helpful, pleasant and fast. Greatly appreciated."
We responded:
"Thank you, Margie, for your kind words about Angela. We're glad to hear she was helpful and efficient in assisting you. Your feedback is greatly appreciated. Take care!"
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Steve Dunn

September 8, 2026

5  out of  5
rating by Steve Dunn
"Patty. Was not only pleasant to deal with but helped save me some money!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lithia and Patty took such excellent care of you and helped you save money on your auto insurance. We are thrilled you had such a pleasant experience. Our team is always happy to help!"
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luis ramirez

September 4, 2026

5  out of  5
rating by luis ramirez
"Liliana is always attentive, knowledgeable, and made the entire process clear and stress‑free. It’s rare to find someone who combines professionalism with genuine care for the customer, and you did exactly that. Thank you for your outstanding support."
We responded:
"Thank you so much for the 5-star rating, Luis! We truly appreciate your support and re thrilled Liliana provided such great care! Our team is always here if you have any questions or need anything!
"
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Barbara Robles

August 29, 2026

5  out of  5
rating by Barbara Robles
"Annette was so helpful with getting us an amazing price on car insurance. I highly recommend calling her!"
We responded:
"Barbara, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Anthony Durante

August 28, 2026

5  out of  5
rating by Anthony Durante
"It was great seeing Patty and getting the updates to my policy. Very informative!!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Millie Shikes

August 27, 2026

5  out of  5
rating by Millie Shikes
"Patty L was great. Explained everything and was very professional."
We responded:
"Millie, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! We're thrilled Patty took such great care of you! "
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mariana del valle Rios

August 26, 2026

5  out of  5
rating by mariana del valle Rios
"Excelente esta agencia de seguros en especial el agente Tony el tiene excelentes habilidades para solucionar problemas es muy profesional y muy eficiente execelente servicio"
We responded:
" ¡Qué maravilloso testimonio sobre tu experiencia con la agente Liliana y la agencia de seguros! Se nota que ella realmente se preocupa por sus clientes y hace todo lo posible para ayudarlos en momentos difíciles. Es genial saber que te sientes acompañado y respaldado en cualquier proceso con State Farm. Gracias por compartir tu experiencia, seguro que será de gran ayuda para otros que estén buscando una buena agente de seguros."
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Michael Oneill

August 26, 2026

5  out of  5
rating by Michael Oneill
"Once again, exceptional service From Melissa and team.

Sat with Angela who went above and beyond to help and answer all my questions, made sure all my policy information was correct and updated. Finally, and most importantly, made sure all coverage and discounts were in order.

Mike"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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chuck cowart

August 26, 2026

5  out of  5
rating by chuck cowart
"Great place, Angela is my favorite Agent!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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hole

August 26, 2026

5  out of  5
rating by hole
"Annette was very helpful! I did not expect the process to be that simple."
We responded:
"Thank you for the 5-star review of Melissa Snively’s team - we really appreciate your kind words! "
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Janet Heinemann

August 25, 2026

5  out of  5
rating by Janet Heinemann
"Patty Lamazza at State Farm was great today explaining our policies and what other options are available to us. I would recommend Melissa Snively’s office and Patty Lamazza to friends and family."
We responded:
"Thanks so much for the fantastic rating, Janet! We’re so glad you had a great experience with our team and had such a great experience with Patty! Don’t hesitate to reach out anytime—we’re here for you! "
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Roy Mondalek

August 25, 2026

5  out of  5
rating by Roy Mondalek
"Liliana DeLeon did a great job setting us up with State Farm and getting us the rates we wanted after switching from GEICO.
Thank you Liliana, you rock."
We responded:
"Thank you so much for the 5-star rating, Roy! I truly appreciate your support and am always here if you have any questions or need anything.  We're thrilled Liliana took such great care of you! Feel free to reach out to my team and I anytime. - Your State Farm Agent, Melissa Snively "
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Bernardo Santos

August 24, 2026

5  out of  5
rating by Bernardo Santos
"Liliana Muy buen servicio. Lo recomiendo al 100%
Liliana Very good service I recommend 100%"
We responded:
"Bernardo, thank you for the amazing review! Our Lithia insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. We are thrilled to help our customers and we are pleased you had such an amazing experience with Liliana!"
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Steve Burnett

August 24, 2026

5  out of  5
rating by Steve Burnett
"Melissa has AWESOME"
We responded:
"Steve, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lithia insurance team! We appreciate you and are always happy to help! "
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Milagros Velazquez

August 24, 2026

5  out of  5
rating by Milagros Velazquez
"Exelente servicio y atención muchas gracias Tony por toda tu ayuda.
Tony es muy amable y en especial tiene amplio conocimiento de todo y siempre se siente la sonrisa y la atencion a través del teléfono.
Muchas gracias Tony por tu ayuda.. bendiciones 🙏"
We responded:
" Milagros, thank you so much for the 5-star review! We’re thrilled you had a great experience and appreciate your kind words about Tony. We look forward to serving you again soon! "
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Brad Sampson

August 24, 2026

5  out of  5
rating by Brad Sampson
"Wonderfully convenient notary services, thank you for the great service."
We responded:
"Thank you, Brad! We're glad to hear you found our notary services convenient and that you had a great experience. We appreciate your feedback and look forward to serving you again in the future!"
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Elena

August 20, 2026

5  out of  5
rating by Elena
"El agente Tony fue una persona súper cordial muy profesional realmente me sentí satisfactoriamente por las explicaciones la ayuda que me ofreció lo recomiendo 100% merecedor de sus cinco estrellas ⭐⭐⭐⭐⭐"
We responded:
"Hi Elena, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Melissa Snively, Your State Farm Agent "
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Frank Pannacchione

August 18, 2026

5  out of  5
rating by Frank Pannacchione
"**⭐⭐⭐⭐⭐ Exceptional Service From Barbara Hellman**

I cannot say enough great things about Barbara Helman and the outstanding service she has provided to my family. While this review was prompted by the incredible support she gave us during a recent collision claim, the truth is that Barbara's exceptional service has been consistent from day one.

Over the past three and a half years, Barbara has helped us with our auto insurance, homeowners insurance, and just about every insurance-related question or need we've had. No matter the situation, she has always been responsive, knowledgeable, patient, and genuinely committed to helping us. She doesn't just answer questions or process requests. She takes ownership, follows through, and makes sure everything is handled correctly.

During our collision claim, Barbara went above and beyond every expectation we had. She guided us through the process, kept us informed, answered our questions promptly, and made an otherwise stressful situation much easier to navigate. What impressed us most was that she treated us like valued clients, not just another policy number.

Having lived in Florida for more than three and a half years, we have experienced many different levels of customer service from various companies. Unfortunately, exceptional service has become increasingly rare. Barbara stands out as one of the best customer service professionals we have ever worked with. Her dedication, professionalism, attention to detail, and genuine care for her clients are truly remarkable.

I have always believed that I don't mind paying for insurance if I'm receiving the level of service I'm paying for. Barbara has delivered service that far exceeds what I ever expected from an insurance company. She has earned our trust and confidence time and time again.

While I can only speak from my personal experience, if you have the opportunity to work with Barbara Hellman, I highly recommend her. She is an absolute asset to State Farm and an example of what outstanding customer service should look like.

Thank you, Barbara, for everything you have done for our family. Your support, dedication, and commitment to your clients have made a lasting impression.

Frank"
We responded:
"Thank you, Frank, for taking the time to share your experience. We're glad to hear that Barbara was able to assist you so effectively. Your recommendation means a lot to us."
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Michael Baldemor

August 13, 2026

5  out of  5
rating by Michael Baldemor
"Angela took the time to answer my questions and helped save me money. She was professional and friendly"
We responded:
"Thank you for your review, Michael. We're thrilled to hear that David was able to assist you effectively and provide you with the information you needed while also helping you save money. Thank you for being with our State Farm Agency. "
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Tamas Feher

August 12, 2026

5  out of  5
rating by Tamas Feher
"Excellent service! Patty went above and beyond to help me lower my auto insurane costs while ensuring I still had the right coverage in place."
We responded:
"Hi Tamas, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Lithia.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Melissa Snively "
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Joseph Trebbe

August 12, 2026

5  out of  5
rating by Joseph Trebbe
"Very friendly and proffessional"
We responded:
"Thank you so much for the 5-star rating, Joseph! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Melissa Snively "